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Why Every Landlord Needs an Independent Professional Inventory Report

  • Lee O'Gorman - Oakwood Inventories
  • Mar 15
  • 3 min read

Updated: 15 hours ago

Property inventory inspection carried out by Oakwood Inventories documenting rental property condition and damage

In the private rental sector, a formal and detailed inventory report is one of the most important documents associated with a tenancy. It provides the definitive record of a property's condition and contents at the commencement of the tenancy and establishes the baseline against which the property can later be assessed at check-out.


Since 1994 Oakwood Inventories has inspected residential rental properties across London, Hertfordshire and Buckinghamshire, producing independent professional inventory reports that document the precise condition of properties at the commencement of a tenancy.


Where a comprehensive inventory report has been prepared at the start of a tenancy, the evidential position at the end of the tenancy is significantly clearer.


Without a clear and reliable starting record, the burden of proof in demonstrating that damage, deterioration or cleaning issues occurred during the tenancy becomes extremely difficult to establish. In practical terms, where no inventory exists, the evidential basis for making a claim is often absent.


What a Professional Inventory Report Records


A professional inventory report provides a thorough and systematic record of the property's condition and contents at the point the tenant takes possession.


The inspection records the condition of all accessible areas of the property together with the fixtures, fittings and contents provided. Every room is inspected and documented with written descriptions supported by photographic evidence so that the condition at the commencement of the tenancy is clearly recorded.


This includes recording the precise condition of elements such as:


• walls, ceilings and decorative finishes

• woodwork and internal joinery including doors, frames and skirting

• flooring, carpets and floor coverings

• windows together with blinds and curtains where provided

• kitchen units, work surfaces and appliances

• bathroom fittings and sanitary ware

• furniture and furnishings where provided

• fixtures and fittings including switches, sockets and light fittings


In addition, operational and safety items present at the time of inspection are recorded. These typically include smoke alarms, carbon monoxide alarms, meter readings and keys or access devices provided with the property.


Recording Condition and Defects


Where marks, wear or defects are present at the commencement of the tenancy, these are thoroughly described within the report and supported by photographic evidence.


Descriptions identify:


• the nature of the issue, such as a mark, stain, chip, burn or scratch

• the approximate size or extent of the defect

• its precise location within the room or on the item


Photographs support the written record, but clear written descriptions remain essential in accurately identifying and locating specific issues within the property.


Assessing Change at the End of the Tenancy


At the end of a tenancy the property is inspected again and compared against the original inventory report. The purpose of the check-out inspection is to identify any change in condition since the commencement of the tenancy.


Where changes are identified, the check-out report may categorise observations for guidance purposes. These typically fall into areas such as:


• tenant liability

• fair wear and tear

• landlord maintenance

• landlord general information


These categories are provided as guidance only and do not represent a final determination of liability. Any assessment ultimately rests with the relevant tenancy deposit scheme adjudicator should a dispute arise.


Cleaning Standards at the End of a Tenancy


Cleaning is one of the most common areas of dispute at the end of a tenancy.


For this reason the inventory report records the standard of cleanliness observed at the commencement of the tenancy, including whether cleaning has been carried out to a professional or domestic standard. This provides the reference point against which the condition of the property may later be assessed at check-out.


Professional Inventory Services from Oakwood Inventories


Oakwood Inventories has been producing independent professional inventory reports across London, Hertfordshire and Buckinghamshire since 1994.


Over more than three decades the business has inspected a wide range of residential rental properties. That experience has reinforced one simple principle: the quality of an inventory report depends entirely on the level of detail recorded at the commencement of the tenancy.


At Oakwood Inventories the approach has always remained the same — detail, detail, detail.


Professional Standards


Oakwood Inventories is a member of the Association of Independent Inventory Clerks (AIIC) and operates within the Property Redress Scheme (PRS), ensuring that our services are delivered in accordance with recognised professional standards and independent reporting principles.


Further Information


Landlords, letting agents and property managers requiring an independent professional inventory service are welcome to contact Oakwood Inventories for further information.



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